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Manage Your MFA Authenticator Device


This application is designed for users who have previously registered an authenticator application on their cellphone or other device. With this tool, you can remove the device registered to your account or generate new, single-use scratch codes.


I Have Access to My Registered Device and Can Log In to My Account

Click here to log in to your HACC account. You will then have the ability to manage the device associated with your account.

Manage My Device
I Can't Log In to my HACC Account Because I Don't Have Access to My Registered Device

Select this option if you no longer have access to your device for any reason (lost it, broke it, traded it in, etc.) and are unable to log in to your HACC account. You will be asked to verify your identity, and can then manage the device associated with your account.

Verify My Identity